Requests for Clinical Informatics Support and Education

Need Our Help? Please Let Us Know!

Who we are…

  • The Clinical Informatics department consists of a group of individuals with various backgrounds and many areas of focus.
  • Clinical Informatics Specialists are located throughout the system.
  • Our team mission is to educate and support caregivers, facilitate change, and assure optimal use and evolution of healthcare information technology (HIT) here, at Northern Light Health.
  • In a nutshell… We are here to help you use EHR tools as effectively and efficiently as possible, so that you have more time to do what you are here to do – provide excellent patient care.

How we can help…

  • Our team is here to help with questions relating to clinical workflows within the EHR.
  • Among other things, we support the following:
    • Clinical documentation
    • Message Center
    • Order Entry
    • Related Applications, such as, ePrescription, Capacity Management, Clairvia, FetaLink, Bridge, HealtheCare.
  • Although we often work varied hours, our normal hours of operation are 8AM – 4:30PM, Monday – Friday.